RETURNS AND REFUNDS

• If you decide to return an item, we can accept this return within 14 days of purchase only in case of defected items (The page concludes with the form)

• Please send a return request to info@gy-ms.com and await approval to return the goods.

• Please make sure that the material is returned in an ‘as new’ condition, in the original packing with all accessories and documentation, however we will charge 10% re-stocking costs.

• Upon receipt and inspection, and if accepted by the Vendor, we will issue the refund.

• In case material is returned in a damaged or otherwise not pristine condition we reserve the right to make a reasonable deduction from the purchase price to cover repair and/or repackaging costs.

• Any costs related to shipping and custom duty for returned items are for customer’s account.

• Refunds will be done only through the original payment method.

• Items specifically ordered for a customer cannot be returned.

• Customers can cancel an order at any time, before the shipment has been processed, without fees or penalties.
• The refund will be processed within 48 hours of the order being cancelled via email correspondence with info@gy-ms.com.